Privacy Policy

Introduction
Empowerment Coaching of AZ, LLC (“Company” or “We“) respects your privacy and are committed to protecting it through our compliance with this policy.
This policy describes the types of information we may collect from you or that you may provide when you visit the website https://kristinaarias.com (our “Website“) and our practices for collecting, using, maintaining, protecting, and disclosing that information.
This policy applies to information we collect:

• On this Website.
• In email, text, and other electronic messages between you and this Website.
• When you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this policy.
• Through social media platforms and messaging services connected to this Website.
• Through client contact forms and consultation requests submitted through this Website.
• From reviews and service inquiries.
• During creative consultations, and related service bookings.
• Through payment processing and billing information for services.
• When you subscribe to newsletters or marketing communications.

It does not apply to information collected by:

• Us offline or through any other means, including on any other website operated by Company or any third party; or
• Any third party, including through any application or content (including advertising) that may link to or be accessible from or through the Website.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to this privacy policy. This policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

Children Under the Age of 18
Our Website is not intended for children under 18 years of age. No one under age 16 may provide any personal information to or on the Website. We do not knowingly collect personal information from children under 18. If you are under 18, do not use or provide any information on this Website, register on the Website, make any purchases through the Website, booked coaching sessions, use any interactive features, submit comments or messages, provide any information about yourself to us, including your name, address, telephone number, email address, social media accounts, or any screen name or user name you may use.
If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will immediately suspend the account, delete all collected information, cancel any pending services, issue refunds for unused services, and notify parents/guardians. If you believe we might have any information from or about a child under 18, please contact us immediately at [email protected]. Include any relevant account information, and we will investigate within 72 hours.
Parents/guardians of individuals under 18 must provide verifiable consent before any information collection, can request to review their child’s information, can request deletion of their child’s information, and must approve any coaching services or purchases. We may require age verification through government-issued ID, parent/guardian documentation, or other legal verification methods.
Residents of certain states under 18 years of age may have additional rights regarding the collection and sale of their personal information. California residents under 18 have additional data collection restrictions, Virginia residents under 16 have enhanced privacy rights, and other states may have specific age-related provisions. Please see Your State Privacy Rights for more information about state-specific privacy protections. Contact us at [email protected] with any questions about our youth privacy protections.

Information We Collect About You and How We Collect It
We collect several types of information from and about users of our Website including information from our Icebreaker Call, including information:

• By which you may be personally identified, such as name, postal address, email address, telephone number, or any other identifier by which you may be contacted online or offline (“personal information“);
• That is about you but individually does not identify you, such as; and/or
• About your internet connection, the equipment you use to access our Website, and usage details.

We collect this information:

• Directly from you when you provide it to us.
• Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies.
• From third parties, for example, our business partners.

Information You Provide to Us
The information we collect on or through our Website may include:

• Information that you provide by filling in forms on our Website. This includes information provided at the time of booking an Icebreaker call such as email, name, phone number, how you heard about our Company, top goals you have, what you achieve from the call, preferred contact information and other information you would like to provide to us.
• Records and copies of your correspondence (including email addresses), if you contact us.

You also may provide information to be published or displayed (hereinafter, “posted“) on public areas of the Website, or transmitted to other users of the Website or third parties (collectively, “User Contributions“). Your User Contributions are posted on and transmitted to others at your own risk. Although we limit access to certain pages/you may set certain privacy settings for such information by logging into your account profile, please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of other users of the Website with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.

Information We Collect Through Automatic Data Collection Technologies
As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

• Details of your visits to our Website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website.
• Information about your computer and internet connection, including your IP address, operating system, and browser type.

The information we collect automatically is only statistical data and does not include personal information. It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to:

• Estimate our audience size and usage patterns.
• Store information about your preferences, allowing us to customize our Website according to your individual interests.
• Speed up your searches.
• Recognize you when you return to our Website.

The technologies we use for this automatic data collection may include:

• Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website. For information about managing your privacy and security settings for cookies, see Choices About How We Use and Disclose Your Information.
• Web Beacons. Pages of our Website and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).

We do not collect personal information automatically, but we may tie non-personal information collected automatically to personal information about you that we collect from other sources or that you provide to us.

How We Use Your Information
We use information that we collect about you or that you provide to us, including any personal information:

• To present our Website and its contents to you.
• To provide you with information, products, or services that you request from us.
• To fulfill any other purpose for which you provide it.
• To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
• To notify you about changes to our Website or any products or services we offer or provide though it.
• In any other way we may describe when you provide the information.
• For any other purpose with your consent.

We also use this information to execute and enforce our contractual obligations and rights, including billing and collection processes. Your information helps us notify you about Website changes, product updates, or service modifications. For interactive features on our Website, this information enables your participation and enhances user experience. Additionally, we may use your information as described when you provide it and for any other purpose with your express consent.

In the context of our services, we use your information to manage bookings, coordinate sessions, process payments, and maintain client relationships. This includes communicating about appointments and addressing specific business goals. Your information also helps us tailor our services to your needs and improve our overall service quality.

All information usage complies with applicable privacy laws and our contractual obligations. We may also use this information for internal analytics, service improvement, and business planning purposes, always maintaining appropriate security measures and respecting user privacy preferences.

Disclosure of Your Information
We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.
We may disclose personal information that we collect, or you provide as described in this privacy policy:

• To our subsidiaries and affiliates.
• To contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
• To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Empowerment Coaching of AZ, LLC ‘s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Empowerment Coaching of AZ, LLC about our Website users is among the assets transferred.
• To third parties to market their products or services to you if you have consented to/not opted out of these disclosures. For more information, see Choices About How We Use and Disclose Your Information.
• To fulfill the purpose for which you provide it. For example, if you give us an email address to use the “email a friend” feature of our Website, we will transmit the contents of that email and your email address to the recipients.
• For any other purpose disclosed by us when you provide the information.
  With your consent.
• To protect our intellectual property and business interests
• To investigate potential violations of coaching agreements
• To digital platform providers hosting our coaching programs
• To cloud storage providers maintaining our client materials
• To professional coaching organizations for certification purposes
• To payment processors for coaching program fees
• To video conferencing platforms for coaching sessions
• To event venues for in-person coaching programs
• To comply with legal obligations or respond to law enforcement requests.

We may also disclose your personal information:

• To comply with any court order, law, or legal process, including responding to government or regulatory requests.
• To enforce or apply our terms of use www.kristinaarias.com/terms and other agreements, including for billing and collection of business coaching services.
• If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Empowerment Coaching of AZ, LLC, our clients, or others. This includes exchanging information with other companies and organizations for:

• • Fraud prevention and detection
  • Credit risk assessment
  • Identity verification
  • Protection of intellectual property
  • Client safety and confidentiality
  • Professional coaching standards adherence
  • Business ethics compliance

Choices About How We Use and Disclose Your Information
We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:

• Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.
• We do not control third parties’ collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (“NAI”) on the NAI’s website.

Residents of the following states have additional personal information rights and choices:

• California (CCPA/CPRA)
• Virginia (VCDPA)
• Colorado (CPA)
• Utah (UCPA)
• Connecticut (CTDPA)

Your State Privacy Rights
State consumer privacy laws may provide their residents with additional rights regarding our use of their personal information.
California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Montana, Oregon, Tennessee, Texas, Utah, and Virginia provide (now or in the future) their state residents with rights to:

• Confirm whether we process their personal information.
• Access and delete certain personal information.
• Correct inaccuracies in their personal information, taking into account the information’s nature processing purpose (excluding Iowa and Utah).
• Data portability.
• Opt-out of personal data processing for:
  • targeted advertising (excluding Iowa);
    sales; or
  • profiling in furtherance of decisions that produce legal or similarly significant effects (excluding Iowa and Utah).
• Require consent to process sensitive personal data.

The exact scope of these rights may vary by state. To exercise any of these rights please email us at [email protected].

Changes to Our Privacy Policy
Changes to our privacy policy will be posted on this page with a notice banner at the top of our website homepage. For material changes affecting user personal information, we will notify you through:

• Email notification to your registered email address
• Website homepage announcement banner
• Account dashboard notification
• SMS alert (if opted in)
• Monthly newsletter update
• Client portal notification

Last revision date is shown at the top of this policy. You are responsible for:

• Maintaining current contact information
• Regularly reviewing this policy for updates
• Ensuring email deliverability
• Checking website notifications

Contact Information
To ask questions or comment about this privacy policy and our privacy practices, contact us at: [email protected]

Last modified: 02/03/2025